Frequently Asked Questions

Classes are non-refundable. However, we do allow for the rescheduling of classes, so long as you contact us at least 72 hours prior to your class' scheduled to start time for an individual class. If you are sick and not able to attend a class last minute you can transfer the tickets to a friend. 

Kids Camps are non-refundable but can be rescheduled at least THREE WEEKS from the first day of any Kids Summer Camps. We know things come up unexpectedly, but we have limited spaces, secured staff based on class size and incurred the cost of supplies. Tickets are transferable.

Failing to contact us and not showing up or contacting us within the permitted time frame will be considered a forfeiture of your tickets and your registration payment CANNOT be applied to another class. Again, tickets are transferable, so feel free to share your tickets with a friend or family member, they will still be honored for the scheduled class.

Please come dressed to cook! 

CLOSE-TOED shoes and tops with fitted sleeves are highly recommended. 

We are a fully functional commercial kitchen and workshop with sharp tools, heavy equipment, and open flames. Your safety is of upmost concern to us!

As much as it pain us, on occasion it is necessary to cancel classes. Sometimes due to inclement weather or if we have classes that simply don't have enough students registered to make it possible for us to be able to offer the class at the scheduled time. In those instances, we will contact you approximately 72 hours prior to the scheduled class time and update you on the class status. We will give you the option of rescheduling to a future offering of that class, to move to any other class on our calendar, or to issue a refund. Please understand that canceling a scheduled class is not something we take lightly, and when it becomes absolutely necessary, we will do everything possible to accommodate you.