Frequently Asked Questions

Please reach us at info@cookccw.com if you cannot find an answer to your question.

What is your RESCHEDULING policy?

Tickets are non-refundable. We do allow for rescheduling one time only, as long as you contact us by email (info@cookccw.com) at least 72 hours prior to your class' scheduled start time. Groups of 4 or more must contact us by email 1 week prior to class to reschedule. If you are sick and not able to attend a class last minute you can transfer the tickets to a friend.

Kids Camps & Afterschool Classes are non-refundable but can be rescheduled at least THREE WEEKS from the first day of the first day. We know things come up unexpectedly, but we have limited spaces, secured staff based on class size and incurred the cost of supplies. Tickets are transferable.

Failing to contact us by email and not showing up or contacting us within the permitted time frame will be considered a forfeiture of your tickets and your registration payment CANNOT be applied to another class. Again, tickets are transferable, so feel free to share your tickets with a friend or family member, they will still be honored for the scheduled class.

Private Events are non-refundable. We require 3 weeks’ notice to reschedule a Private Event. Final headcount and balance are due 2 weeks before the event. The number of attendees can only be increased after balance is collected.

HOW SHOULD I DRESS?

Come dressed for and prepared to cook! We highly recommend proper attire, including comfortable footwear.

Non-skid, closed-toe, rubber bottomed shoes are recommended.
Hair tie is suggested if you have longer hair.
Clothing should be comfortable and fitted, as loose fitting items such as sleeves and shirts present possible fire and burn hazards.

We are a fully functional commercial kitchen and workshop with sharp tools, heavy equipment, and open flames. Your safety is of utmost concern to us!

What happens if a class needs to be canceled?

As much as it pain us, on occasion it is necessary to cancel classes. Sometimes due to inclement weather or if we have classes that simply don't have enough students registered to make it possible for us to be able to offer the class at the scheduled time.

In those instances, we will contact you approximately 72 hours prior to the scheduled class time and update you on the class status. We will give you the option of rescheduling to a future offering of that class, or to move to any other class on our calendar.

Please understand that canceling a scheduled class is not something we take lightly, and when it becomes absolutely necessary, we will do everything possible to accommodate you.

CAN WE BRING OUR own ALCOHOLIC BEVERAGES?

YES! We are a BYOB facility!

You can bring your own beer, wine or spirits to enjoy while you cook or with your meal.

We supply wine glasses, bottle openers and an ice tub to keep drinks cold.

NOTE: "Pairing Classes" DO include tasting size servings as a part of the class.

DO THE STAFF ACCEPT GRATUITIES?

Our Chefs and Kitchen staff work very hard to make sure you learn, have fun, and to give you the best class experience possible !

If you appreciate that level of service, Cash gratuities are greatly appreciated! Our Chefs do have the ability to also accept Venmo for electronic gratuities.

On behalf of our Workshop Staff, we thank you in advance for your generosity!

WHAT IS THE MINIMUM AGE FOR A CHILD TO ATTEND PARENT & CHILD CLASSES?

There really isn't a minimum age, per se, for these classes. You will be the chaperone for the children attending with you.

Many of these classes do utilize knives and open flame for cooking. You know your children; their patience and their motor skills. We leave it up to you to decide if one of our Parent & Child Classes is right for your kid(s).

Please note, if your child becomes disruptive or is not acting in a safe manor we may ask you to leave the class.

Vegetarian, Gluten-Free, Pescatarian & Vegan Options?

Vegetarian, Gluten-Free, Pescatarian & Vegan Options

Many of these classes are not traditionally vegetarian, gluten-free, pescatarian, or vegan but can be modified with advance notice.

Vegetarian or adapted to:

· Pasta (eggs)

· Sushi

· Middle Eastern Favorites

· Dumplings

· Paella

· Pizza

· Indian

· Knife Skills

· Crepes (eggs)

· Cheesy Comfort (dairy)

· Macaron (egg)

· Donuts & Beignets (egg & dairy)

· Scones, Biscuits & Muffins (eggs & dairy)

· Holiday Cookies (eggs & dairy)

· Pies, Galettes & Pop Tarts (eggs & dairy)

· Holiday Pies (eggs & dairy)

· Thanksgiving Plant-Based

· Breads, Bagels & Buns

Gluten-Free or adapted to:

· Tenderloin for Two – omit croutons

· Fundamental French

· French Bistro -omit bread in soup

· Central France – omit croutons

· Paella – omit Migas

· Sushi

· Korean BBQ

· Indian – omit Naan

· Thai

· Traditional Mexican

· Street Tacos – ask for corn tortillas

· Knife Skills – omit bread

· BBQ Basics – omit cornbread

· Incredible Eggs- omit English muffin

· French Crepes – notify when registering

· One Pot Comfort

· Macaron

Pescatarian or adapted to:

· Maryland – omit Green Beans

· Fundamental French – omit Roasted Chicken

· Spanish Tapas – omit Steak Montados

· Paella

· Sushi

· Street Tacos – omit Steak

· Fish:101

· Shellfish:101 – omit bacon

Vegan or adapted to:

· Middle Eastern Favorites – omit yogurt

· Plant-Based Thanksgiving

· Seasonal Plant-Based

Classes that contain Nuts:

Greek Favorites
Thai Cooking
Chocolate Basics
Holiday Pies

Always notify us by email of your dietary requests when you book. Re-confirm with your chef at the beginning of class as well.

info@cookccw.com